Delete account & data

How to request deletion

1. Tap Request deletion via WhatsApp below. The message is prefilled; just add the phone number you signed up with and the account type.
2. Send it from the same phone number as your account (so we know it's you). If that number is no longer active, tell us and we'll verify another way.
3. We process it within 7 days and confirm on WhatsApp when it's done.

What gets deleted

• Hitting partner account — profile, photos, videos, social links, ID card photo, payout account, and schedule. The profile disappears from the public list right away.
• Journal account — name/alias, PIN, training notes, scores, and sketches.
• Hitting players & rental customers — name, phone number, addresses, chats, player profile, and notification tokens.
• FJB consignors — name, phone number, address, and payout account (after any ongoing consignment is finished or cancelled).
• Reviews — deleted, or kept without your name if you prefer.

What we keep

Transaction records (date, amount, racket rented) we must keep for bookkeeping and tax are retained without your name or phone number. Orders or sessions still in progress are completed before the data is deleted.

Only want part of it removed (e.g. the ID card photo, one review, or notifications)? Just say so in your message.